FREQUENTLY ASKED QUESTIONS
Question: If your playground equipment is made of steel. How come it does not rust?
Answer: All steel components, tube, flatbar, plate, angle, bar, joints and chain used in the manufacture of Safeplay Playground equipment
are galvanised to prevent rust. All welds are ground down cleaned up and
painted over with cold galvanising. All steel work is painted with two
coats of PA10 undercoat primer as further protection against rust and corrosion
followed by two coats of quality enamel paint finish in bright colours.
Question: But we live on the
coast, right by the ocean. Are you sure it will not rust.
Answer: H.W. Commons CC has been manufacturing, supplying and installing steel
playground equipment in and around greater Durban for more than 30 years. We
understand the coastal climate and know what precautions are required to protect
exterior steelwork from damage by the enviroment including rain and moisture as
well as the salty sea air of the coast. We have in the past supplied a number of
caravan parks, family holiday resorts and holiday flats on the Kwa-Zulu Natal
North and South Coast with playgrounds. It must however, be taken into
consideration that playground equipment is designed to be played upon by hoards
of sometimes very rowdy boisterous youngsters whilst withstanding the effects of
the elements and can receive scratches. Simple maintenance and touching up of
any damaged paintwork from time to time will add considerably to the life span
of your equipment. Like anything you own you need to take care of it if you want
it to remain in good condition.
Question: Which is better, Steel
or wooden playground equipment?
Answer: Here at Safeplay we believe that greater benefits are to be had by
children playing on Steel playground equipment for example the smaller size of the tubular
steel used in the construction of Safeplay jungle gyms and climbing apparatus
enables a child to more easily grip.
A badly constructed wooden
playground can become loose at the joints and begin to wobble with the risk that
it may collapse which poses a danger to your kids. Any piece of badly designed
and or manufactured playground equipment can pose a potential danger to children.
We are not against timber playground equipment at all in fact we are the leading
supplier of add on steel attachments for timber adventure style playgrounds and
supplier to many of the top timber playground suppliers.
Timber playground equipment is in most cases required, by nature of its
design and construction, to be assembled on site and can not therefore be
Question: If I am renting the
house I live in can I install some playground equipment in the garden for my
Answer: Yes of course. Although most of our Safeplay range of playground
equipment requires that it be installed the installation in most cases is simply
a matter of digging holes for the legs of the apparatus and firmly planting the
legs into the ground. This means that if you are renting a house and need to
move elsewhere you can simply uproot your playground equipment and relocate it
to your new home.
Question: Do I have to install the
playground equipment myself?
Answer: We deliver and
install playground equipment in and around the greater Durban area, we do
however supply playground equipment throughout KZN and beyond, for which
delivery can be arranged, however in these cases the customer usually
assumes responsibility for installation. Installation of most products is very
simple and installation instructions and advice is readily available.
Question: Can I hire playground
equipment from you?
Answer: No, we do not offer playground equipment for hire.
Question: What payment options do
Answer: Cash, Bank Guaranteed Check, Direct deposit, online banking
transfer can all be used to pay for playground equipment. Although we do not
offer credit card budget purchasing a customer can easily arrange to make
payment using the extended credit or budget facility on their credit card by
simply presenting a pro forma invoice from us for the purchase price of the
products to their bank who can then arrange for the payment to be made to
us and for the amount to be debited as an extended credit purchase on their
credit card. As soon as the payment has be made to us by the bank, arrangements
will be made with the customer for the delivery and installation of the
playground equipment. This enables the customer to determine the repayment
period. It is easy to arrange and many customers haven chosen this method of
Question: Can adults play on the
Answer: In most cases yes,
Safeplay playground is designed and manufactured to be sturdy and robust. Many
adult has been known to hog the swings at times and find a good vigorous
swinging session to be an invigorating experience.
Question: How much maintenance
does the equipment require?
Answer: Safeplay playground
requires very little maintenance as a result of its quality construction.
Depending on the frequency of use the equipment may from time to time require
minor maintenance i.e. a touch of paint here or there. A well maintained
piece of equipment can last a lifetime.
Question: If I live in another
province state or country can I order from you?
Answer: The logistics of supplying
a single piece of equipment to a customer half way around the world are to
costly to make this feasible. However should you be interested in an export
trade enquiry then we will be happy to discuss this with you.